Frequently Asked Questions
Everything you need to know about Keychron products and ordering in Poland.
What is the estimated delivery time for orders within Poland?
Most orders are processed within 24 hours. Delivery typically takes 1-3 business days via local courier services or parcel lockers.
Do Keychron keyboards come with a warranty?
Yes, all our keyboards come with a standard 24-month warranty for individual customers and a 12-month warranty for business purchases, covering manufacturing defects.
What is your return policy?
We offer a 14-day return period for unused products in their original packaging. Please contact our support team to initiate a return request.
Are the keyboards available in ISO or ANSI layouts?
We stock both ANSI and ISO layouts. Please check the product description for specific layout details, including Polish-specific configurations where available.
What payment methods do you accept?
We accept various payment methods including BLIK, credit cards, Przelewy24, and traditional bank transfers.
How do I know if a keyboard is hot-swappable?
Keyboards with the 'Hot-swappable' feature will be clearly marked in the technical specifications. This allows you to change switches without soldering.